Treatment has acknowledged that some PS5 gamers are lacking their Alan Wake 2 preorder objects. Nonetheless, the staff can’t repair the difficulty on their finish. The developer has as an alternative provided a few potential options for the difficulty, considered one of which is to refer gamers to their native PlayStation Help as an alternative.
Methods to get the Alan Wake 2 lacking preorder bonuses
The Alan Wake 2 pre-order bonuses that some PlayStation 5 gamers haven’t obtained are the Ornate Revolver pores and skin for Alan, the Survival Assets Pack for Saga, and the Oh Deer Diner Sweater for Saga. The very first thing Treatment suggests gamers strive is to revive their licenses, which may be performed by following these steps:
- Go to Settings > Customers and Accounts > Different > Restore Licenses
- Choose Restore
If this doesn’t work, gamers must contact their native PlayStation support by way of electronic mail or stay chat. Those that have reached Tier 4 on the PlayStation Stars loyalty scheme ought to receive priority customer support after they hook up with the stay chat queue.
Sadly, this answer has left some fearing they gained’t ever see their preorder bonuses. Many are unable to hook up with stay chat or get a reply to their electronic mail, and a few gamers don’t even have a local PlayStation support. Utilizing Twitter is no longer an option, and gamers who’ve been recruited as online support agents are unlikely to have the ability to assist both. Those that have obtained a reply to their electronic mail are being met with confusion and prolonged delays.
The disappointing information comes scorching on the heels of the most recent Alan Wake 2 game update that did handle to repair greater than 200 points. Replace 1.000.008 included fixes for progress blockers, map points, and animation issues, in addition to including enhancements to lighting and gameplay.